Journey maps can be valuable for scenarios that describe a sequence of events. For instance, mapping multiple scenarios for one persona.
When there are several different maps for an actor, you will be able to map them and prioritize. Let say that there are a journey for registering an account. One for receiving equipment ordered online. A Third for reviewing the products that was received. And a fourth that map the reeturns of a product you are not satisfied with.<< Back to list all models