The model help to discern layers or levels of a person- or groups acceptance to a event, i.e. a change.
It can also be visualized as a pyramide, where the bottom layer means that the person or group does not accept certain event or change.
Ultimately a change management change the attitude or acceptance to be more allowing. So either the tool can be used for assess a current situation, and or be used to visualize a plan of development.
Tons of pages on the Internet describes this in detail. For instance;<< Back to list all models